24/7/365
Designated users can reach a U.S.-based TechTeam expert through voice or live app chat at any time.
Business · GeorgiaTalk with the team Verizon TechTeam for Internet
TechTeam Support
Give designated small-business users a direct way to reach a live technical expert for eligible devices, software and office technology.
Highlights
What stands out.
Unlimited eligible devices
Each enrolled authorized user can request help for an unlimited number of eligible devices, subject to the service terms.
Remote access
With permission, an expert can remotely access a business device to diagnose and work through an issue.
A closer look
The real support team behind the service.
Why it is useful
01 / 0424/7/365
Designated users can reach a U.S.-based TechTeam expert through voice or live app chat at any time.
Business application
02 / 04New employee setup
Walk through accounts, permissions, email, calendar, applications and device setup.
Business application
03 / 04Small-office troubleshooting
Get help with eligible printers, credit-card readers, computers, mobile devices and network equipment.
Business application
04 / 04Software and cloud questions
Troubleshoot supported productivity, collaboration, point-of-sale, storage, web and security software.
Specifications
Details that matter.
- Availability
- 24 hours a day, 7 days a week, 365 days a year
- Business size
- Available to eligible Verizon business customers with 19 employees or fewer
- Authorized users
- Plans for one, three or five designated users
- Support channels
- Voice, TechTeam app chat and permission-based remote access
- Important limits
- Fios is required; support is remote or by phone; device and software exclusions apply
Verizon Business in Georgia