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Business Briefing • Business continuity

When business internet goes down,
what keeps working?

A backup connection should protect the work that matters most—not simply add another internet bill. This checklist helps Metro Atlanta businesses define the job before comparing options.

Business continuity planning for essential systems during an internet outage
Atlanta skyline photo: Jessica Furtney (CC0)
01

Protect the essentials

Name the work that cannot wait

Start with the shortest honest list: payments or point of sale, cloud phones, dispatch and scheduling, critical cloud tools, security monitoring, or another system that directly affects customers and operations.

02

Separate the paths

Avoid one shared point of failure

A backup is more useful when it does not depend on the same last-mile path as the primary connection. Ask how the primary and backup services reach the location and what equipment they share.

03

Plan the handoff

Decide how failover should happen

Automatic failover can reduce the work required during an outage. Manual failover may still fit a simpler location. Either way, confirm which devices and applications move to the backup connection.

04

Test the real setup

A backup plan needs a live test

Simulate a primary outage, confirm the essential tools still work, check backup power for the network equipment, and record who responds when the primary service returns.

Before you compare

Ask six questions.
Keep the answer practical.

AddressIs the service available at the exact location?
Critical loadWhich devices, users, and applications must stay connected?
CapacityHow much data and performance will those essentials need during an outage?
EquipmentCan the router support the intended failover method and network setup?
PowerWhat keeps the router and essential equipment running if power also fails?
RecoveryWho tests the backup and confirms the return to primary service?
Keep the promise precise

A backup connection does not guarantee uninterrupted service or the same performance as the primary connection. Availability and speeds vary by address, plan, network conditions, and congestion.

A useful local next step

Review the risk.
Then shape the backup.

Bring your address and the short list of systems that must stay online. Your Verizon Business team in Georgia can help organize the questions and check which business options are available for the location.

Learn more

Explore business internet backup options.
See how essential work can stay connected.

Verizon LTE Business InternetPrimary and backup connection options
Verizon 5G Business InternetWireless internet for eligible business locations
Business internet backupContinuity options for critical business systems
Talk with your Verizon Business team